1. Overview
ArchonX.ai ("ArchonX", "we", "us", or "our") respects privacy and is committed to handling personal information responsibly. This Privacy Policy applies to information collected through our website, consultation requests, email communications, pilot discussions, and related business interactions.
2. Information We Collect
We may collect information you provide directly, including your name, company, role, email address, phone number, business requirements, consultation notes, and any details submitted through forms or email.
We may also collect technical and usage information, such as browser type, device information, IP address, referring pages, pages viewed, and general analytics data used to understand site performance and improve the experience.
3. How We Use Information
We use information to respond to enquiries, schedule demos or consultations, evaluate business fit, provide requested information, operate and improve our website, support pilots or services, maintain security, and comply with applicable business or legal obligations.
4. AI, Pilot, and Operational Data
For demos, pilots, or deployments, customer-provided operational information may be used to configure, test, support, and deliver the agreed ArchonX service. Production data handling should be governed by the applicable customer agreement, statement of work, or data processing terms.
We do not sell customer operational data. We use service-related data only for legitimate business purposes connected to delivering, securing, maintaining, and improving ArchonX services.
5. Sharing Information
We may share information with trusted service providers who help us operate the website, manage communications, provide hosting, analyze usage, or deliver requested services. We may also share information with professional advisors, in connection with corporate transactions, or where required by law.
6. Cookies and Analytics
Our website may use cookies or similar technologies to support core site functionality, understand traffic patterns, and improve performance. You can adjust cookie settings through your browser, though some site features may not work as intended if cookies are disabled.
7. Data Retention and Security
We retain information for as long as reasonably necessary to support the purposes described in this policy, maintain business records, resolve disputes, and meet legal or operational requirements. We use reasonable technical and organizational measures to protect information, but no system can be guaranteed completely secure.
8. Your Choices
You may contact us to request access, correction, deletion, or restriction of personal information, or to opt out of non-essential communications. We will respond to requests in accordance with applicable requirements and our ability to verify the request.
9. International Processing
ArchonX may process information in locations where we or our service providers operate. Where information is transferred across borders, we take reasonable steps to protect it in line with this policy and applicable agreements.
10. Contact
For privacy questions or requests, contact us at hello@archonx.ai.